If you have a question, or if you want to report a problem, first see if you can find an answer in the list below. If that doesn't help, follow the link at the bottom of this page.

Drivers Swinxs Bvc
Drivers Swinxs Bvi

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Games

I want to install new games on my Swinxs
If you would like to install games on your Swinxs, you must connect your Swinxs to the website. Follow the steps below:
1) Turn on your Swinxs by pressing the white button on your Swinxs for one second. You will hear your Swinxs switch on.
2) Connect your Swinxs to your computer using the USB cable provided. The first time you do this, the SwinxsLink software will be downloaded, and will be installed on your computer. If the SwinxsLink software has been installed successfully, you will see the Swinxs-shaped SwinxsLink icon at the bottom right of your screen in the System tray.
3) As soon as the SwinxsLink icon turns green, the website will be opened and your personal homepage will appear. You can use this page to manage your Swinxs, and add music or games, for example.
These tips might also be relevant:
What does the ‘recycle’ icon mean?
On the overview link on the ‘My Swinxs’ page, you can also add games or update existing ones. You will recognise games for which an update is available by their grey ‘recycle’ icon.
Not enough space for a new game
If you don’t have enough space on your Swinxs, you should first check to see if there are languages installed that you’re not using. Swinxs comes equipped standard with several languages, and normally you only use one.
To delete languages, first connect your Swinxs to your computer. In the menu item 'edit your profile' on your personal Swinxs page (My Swinxs), you will find an overview of the languages available on your Swinxs. You may add or delete languages here.
How do I select a game on my Swinxs?
The fastest way to select a game is to press the red button for one second. Swinxs will then list all of the games that may be played with the players who have signed on. If Swinxs mentions a game that you would like to play, press the green button. If you press and hold the red button, Swinxs will suggest the next game.
A minimum number of players applies to some games. Relay, for example, is only possible with four or more players. Most of the games also have a maximum number of players. In order to know the minimum or maximum number of players for a game, connect your Swinxs to your computer. This will allow you to see the number of players required for the games you have installed.
If you have the Swinxs basic cards and you have installed one or more card games on your Swinxs, you may select a card game by holding a Basic card in front of the Swinxs. Each time you hold a Basic card in front of the Swinxs, you will hear the next card game. Press the green button to start the game. If you press the red button, Swinxs will list the regular games.
This tip might also be relevant:
Choosing a card game
Switch on your Swinxs the way you normally would, by pressing the white button for one second. Next, the players must each hold their XS in front of the Swinxs to sign on. To choose a card game, hold a Basic card in front of the Swinxs. You can start the card game by pushing the green button. If you want to hear the next card game quickly, hold a Basic card in front of the Swinxs again.
Some card games are only offered for a minimum number of players. For example, you need at least two players for the Animal Battle game. Swinxs will only suggest those games for which enough players have signed on.
This tip might also be relevant:
How can I install music on my Swinxs?
Connect your Swinxs to your computer. You can add or delete music files via 'The personal Swinxs page'. Under the item 'Music', you can see how many music files you already have on your Swinxs. By pushing the 'Add music' button, you will see a user dialogue box where you can select a music file.
Some games such as Tag use the music files you have on your Swinxs. You can always play your music via the Jukebox ‘game’.
Under the item 'Music', you can see how many music files you already have on your Swinxs. By pushing the 'Add music' button, you will see a user dialogue box where you can select a music file.
This tip might also be relevant:
Can I create games for the Swinxs myself?
Yes, you can! Download the SwinxsSDK. This (English) Software Developers Kit is used to develop all of the Swinxs games. There is a special site for developers containing short films, tutorials and a forum.

Using Swinxs

I would like to use Swinxs outside. Is this possible?
Yes, this is possible. Just make sure that Swinxs can’t get wet. It is better not to use Swinxs outdoors during bad weather conditions, with a chance of rain or snow, for example. Also make sure that the area is safe. Always ask your parents/guardians if Swinxs is in a safe location.
Switching Swinxs on
Normally, all you have to do is press and hold the white button on your Swinxs for a few seconds.
If this doesn’t work, the following might help:
- First turn the Swinxs off manually by pushing the red and white buttons simultaneously, holding them for eight seconds;
- Connect the Swinxs to the power supply (supplied with Swinxs), wait a few minutes, and try to switch the Swinxs on again while it's still connected to the power supply. If your Swinxs does switch on now, then the battery was apparently flat.
These tips might also be relevant:
Shutting Swinxs off
Normally, to switch Swinxs off, all you have to do is press and hold the white button for a few seconds. The light will be white and you can release the button.
If this doesn’t work, you can always switch the Swinxs off manually. Do this by pressing the red and white button at the same time and holding them for about eight seconds.
This tip might also be relevant:
How long can you play with the Swinxs?
If the batteries are fully charged, you should be able to play with Swinxs for two hours uninterrupted. In practice however, you can usually play with the Swinxs for four hours and sometimes even longer.
When you charge the Swinxs’ batteries, make sure that the Swinxs stays connected to the power supply for at least 12 hours to ensure the batteries are fully charged. If the Swinxs battery is suddenly flat, you can always continue to play by connecting the adapter provided.
There are no batteries in the XSwristbands. The reason for this is that the RFID technology used for these does not require batteries.
Connecting Swinxs using the cable
The Swinxs comes with a USB cable. Insert the flat plug (A connector) into your computer and the squarer plug (B connector) into your Swinxs.
I would like Swinxs to speak a different language.
You may set the language Swinxs speaks as follows:
1) Make sure that your Swinxs is switched off.
2) Press the white button to switch Swinxs on.
3) As soon as Swinxs starts making sounds, press the red button, keeping it pressed until you hear the language selections.
You should be able to set the language Swinxs speaks now. Swinxs explains how to do this.
You must have at least two languages set for Swinxs, otherwise you will first have to download the desired language from the website.
This tip might also be relevant:
Do you need a computer to use the Swinxs?
No, Swinxs works fine even if it’s never been connected to a computer. However, if you would like to install your own music or other (free) games on your Swinxs, you must connect it to a computer.
These tips might also be relevant:

XS wristbands and players

What is the maximum number of players for playing a game ?
This depends on the game. Most of the games have a maximum of 10 players. Some of them, such as Relay, may even be played with as many as 40 players. On the website, there is an indication of th

Drivers Swinxs Bv